MORALES-VARGAS, Alejandro. Between what users say and what they do: the most useful UX research methods in assessing website quality. Anuario ThinkEPI, [S. l.], v. 17, 2023. DOI: 10.3145/thinkepi.2023.e17a14. Disponível em: https://thinkepi.scimagoepi.com/index.php/ThinkEPI/article/view/91584. Acesso em: 7 may. 2026.