Journalistic (re)sentment in times of moving

Abstract

Journalism finds few defenders and very few social actors –the social agents who develop social action– who really support it. This is the price it has to pay for being uncomfortable for those who, for various reasons, do not like the fact that there are information professionals who tell people what happens to people. From various institutional and social quarters, steps have been taken to place journalists and news organisations in the spotlight of criticism, not always reasonable or justifiable, with the aim of eroding their reputation. The current phase of digital transformation, marked by noise, liquidity, disruptive high-tech, disinformation and polarisation that feed the moving ecosystem, encourages the cultivation of media resentment and blurs the contributions that quality information makes to building not only more democratic societies, but also more sustainable and healthy social models. In this paper we analyse the challenges facing digital journalism as it marks thirty years of a journey in which it has shown its ability to adapt to fulfil its essential role in democracy, accountability and civic participation. There has been a progressive increase in the disqualification of journalism and journalists. Based on the current picture, which is built on data from 2024, challenges for news organisations, journalists and journalism research are posed. A review of partnerships in the field is suggested while integrating artificial intelligence to support the professional work of journalists.