What to do with emails in the company?

Authors

DOI:

https://doi.org/10.3145/thinkepi.2019.e13f04

Keywords:

Correo electrónico, Descubrimiento legal, Gobierno de información, Polí­tica de gestión de correo electrónico, Retención de documentos.

Abstract

The number of e-mails sent daily in a corporation is growing increasingly and the lack of its control is risky for the business. In order to avoid problems, a variety of strategies of preservation or removal can be applied. Technological solutions are not enough to solve the problems, so it is necessary to start an e-mail retention policy which points out the goals of the organization, applies the right technology and raises awareness about the steps to follow to manage e-mails among the employees.

References

CLIR (2018). The future of email archives. A Report from the task force on technical approaches for email archives. Council on Library and Information Resources. ISBN: 978 1 932326 59 8 https://www.clir.org/pubs/reports/pub175

Ducheneaut, Nicolas; Bellotti, Victoria (2001). "E-mail as habitat: An exploration of embedded personal information management". Interactions, v. 8, n. 5 pp. 30-38. https://dl.acm.org/citation.cfm?id=383305

Gartner (2018). Board research team email retention policies. ID: G00382534 https://www.gartner.com/en/documents/3896168/email-retention-policies

NARA (2015). White paper on the Capstone approach and Capstone GRS. National Archives and Records Administration. https://www.archives.gov/files/records-mgmt/email-management/final-capstone-white-paper.pdf

Weise, Carl (2010). "Principles for Email Management". Aiim community. Find, connect, and learn from peers, 29 April. https://community.aiim.org/blogs/carl-weise/2010/04/29/principles-for-email-management

Published

2019-11-15

How to Cite

Garcí­a-Morales, E. (2019). What to do with emails in the company?. Anuario ThinkEPI, 13. https://doi.org/10.3145/thinkepi.2019.e13f04

Issue

Section

F. Tecnologí­as de información: normativa y gestión de información